Contact SubsidenceUK.co.uk

Need help with a property concern?

If you are worried about cracking, movement or possible subsidence in your property, you are welcome to contact us. You may which to use our contact form which is useful for sending photograps as well as details, or email for other messages.

Give us as much useful information as you can about what you have noticed, where the problem is located and whether it appears to be changing. Photographs can also be helpful when explaining what you are seeing.

We will consider the information you provide and, where appropriate, help you think about a sensible next step.

What information should you send?

Useful details may include:

• Where the cracking or movement is located.
• Whether the problem is inside, outside or both.
• When you first noticed it.
• Whether the cracks appear to be widening or changing.
• Whether doors or windows have started sticking.
• Whether there are nearby trees, drains or recent building works.
• Your postcode or general property location.
• Clear photographs of the affected area.

Please avoid sending personal information that is not relevant to your property enquiry.

Your enquiry remains private

We take privacy seriously.

We will not pass your name, contact details, photographs, property information or enquiry to another person or business without your express permission.

If we believe that an independent structural engineer, surveyor or other specialist may be able to help, we can discuss that with you first. Your details will only be passed on if you clearly agree.

You can read more about how we handle personal information in our Privacy Policy.

Email us

You can contact us by email at:

If you are contacting us about a particular property, it is helpful to include a brief description of the problem and your postcode.

Our company details

SubsidenceUK.co.uk is operated by:

Prudent Plus Limited is registered with the Information Commissioner's Office (ICO), registration reference ZB208127.

Please remember

SubsidenceUK.co.uk provides general information and guidance. An online enquiry cannot replace a physical inspection where one is needed.

If you believe part of a building may be unsafe or there is an immediate risk to people or property, seek appropriate urgent professional assistance rather than waiting for a response to an online enquiry.